Recruitment agency: act while the role is fresh.

The problem

Agents spot roles posted in the last 24 to 48 hours, identify the hiring manager, and draft a message specific to that role. The agency reported a 70% reply rate on outreach. The value was not sending more messages. It was reaching the right person with an explanation tied to a live hiring event.

What we built

We started by mapping the process, the information that mattered, the decisions that had to remain human, and the handoff the team needed. The build was tested on sample data before it was connected to live work.

What changed

Agents spot roles posted in the last 24 to 48 hours, identify the hiring manager, and draft a message specific to that role. The agency reported a 70% reply rate on outreach. The value was not sending more messages. It was reaching the right person with an explanation tied to a live hiring event.

Results depend on the starting process, lead quality, follow-through, and the way a team uses the system. The reason to review this case is to understand the approach, then decide whether a similar bottleneck exists in your own business.

Security and control

The client kept control of credentials and approvals. Work that could affect a customer or record was bounded by clear rules and reviewed during tuning.