The problem
Property leads do not wait for a tidy workday. They come in after a viewing, on weekends, or while an agent is already with a client. A missed call or a slow first reply can mean a qualified conversation goes to an agent who answered first.
The first step is not buying a tool. It is understanding where the current process breaks, what a good handoff looks like, and whether the work is common enough to make automation worthwhile. That keeps the project focused on a real business problem instead of a vague request for more AI.
What gets built
A real estate build can include an AI receptionist for phone calls, a lead-response agent for portal and website inquiries, and a follow-up workflow for leads that need another touch. Price range, location, property type, timing, financing, buyer or seller intent, and booking rules are designed around how your agency already qualifies.
Before anything touches your customer data or live systems, we use realistic sample data to test the workflow. You see what the agent receives, how it reaches a decision, what it sends, and where a person can take over. That gives you control over the rules before the system is live.
A relevant result
A real estate agency had leads going cold during the day, after hours, and on weekends. We built a phone agent and an email agent. The team reported response time moving from about 12 hours to under 10 minutes, lead-to-appointment conversion improving 11x, and 24/7 coverage.
Every business starts in a different place. These examples show what changed in a specific situation, not a promise that the same outcome will happen everywhere. The useful question is whether your process has a similar bottleneck and enough value to justify a build.
How it works
- 01. Walk through calls, portal leads, and your qualification process.
- 02. Choose the workflow with the clearest business case.
- 03. Test using sample lead records and approved answers.
- 04. Launch, monitor handoffs, and tune over the first weeks.
Security and control
You keep the keys. We test on sample data first, keep credentials encrypted or inside systems you control, and put a person in the approval loop for risky actions.
The build, prompts, and data remain yours. If a workflow sends messages to clients, deletes information, moves money, or takes another consequential action, it should wait for approval. Read more about how BORSTEV handles credentials and human review.
Pricing
Discovery is free. Builds start from $2,000 one-time, with the scope agreed before work begins.
A free 30-minute discovery call is the place to decide if the business case is real. If it is not, I will say so. If it is, you get a clear recommendation and the reasoning behind it.